Privacy Policy
Laviniabrown.com processes personal information to enable me to promote and provide my services as a life coach and workshop facilitator, as well as to maintain my own accounts and records.
Laviniabrown.com processes information relating to the above reasons/purposes which may include:
personal details
employment details
family, lifestyle and social circumstances
business activities
education details (if you entered any the above in your online pre-coaching questionnaire or feedback forms)
goods and services provided (to you by me)
financial details (if you used my website to buy a coaching series or to book an event)
Laviniabrown.com also processes sensitive classes of information that may include:
physical or mental health details
offences and alleged offences
racial or ethnic origin
religious or other beliefs of a similar nature (only if you have informed me of any of the above either in your online pre-coaching questionnaire and feedback forms or if we have discussed these together during our coaching sessions)
Laviniabrown.com processes personal information about:
customers and clients
complainants and enquirers
suppliers
professional advisers and consultants
(Client records are kept for seven years after our last session so that I can defend myself against a complaint should this be necessary. This is because of the UK legislation for certain injury claims which has a time frame of 6 years.)
Laviniabrown.com adopts the necessary practices to keep your data safe:
I operate a clear desk system (no sensitive files are left lying around)
Files are locked away in coaching-specific cabinets
My computer automatically locks and is secure password-protected
I do not use public wifi networks to access the internet
Laviniabrown.com sometimes needs to share the personal information I process with the individual themselves (you) and also with other organisations. Where this is necessary I am required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations with whom I may need to share some of the personal information I process (where necessary or required for one or more reasons):
financial organisations
educators and examining bodies
central government
family, associates and representatives of the person whose personal data we are processing
suppliers and services providers
business associates
professional advisers
Laviniabrown.com does not transfer data outside the EEA
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